What We DID!
User Interface Design
User Experience Design
Web Development
Support and Maintenance
what is zain cash?
Zain Group is a leader mobile telecommunication company. It recently expanded vastly as a service provider in several countries including Iraq, Kuwait, Lebanon, Saudi Arabia, Jordan, Bahrain and many more …
Zain Cash Agent app was designed by Ideatolife to get Zain company closer to their customers. At the same time, it offers a smooth and easy user experience which makes the whole process fast and easy.
challenge
With over 50 million users, Zain company was looking to optimize on the operations and services offered to their clients. It faced many challenges and focused on increasing the credit card penetration in Iraq. With the help of Ideatolife, and though their design thinking lab, Zain Cash developed the ultimate solution in order to facilitate the process of mobile and electronic payments.
The Zain e-wallet incorporates all the business processes used by Zain Cash, performing them in a more efficient way.
solution
An e-wallet solution for Zain providers’ agents, allowing:
- Seamless day-to-day customer transaction performance for Cash-In and Top-Up
- E-payment of bills
- Purchase of e-goods, allowing the agent to buy internet cards (like iTunes, Google Play, Xbox, … etc…) for other customers.
- Loyalty programs.
Key Challenges We Faced
on the Product and Tech Sides
Developing an E-wallet solution to enhance customer transaction services.
Ensuring seamless handling of day-to-day operations, including e-goods purchases, bill payments, Cash-In, and Top-Up.
HOW WE DID IT..
Achievement #1
The collaborative effort with Zain Cash resulted in a successful E-wallet solution.
Achievement #2
The system can handle a remarkable 3000 requests per second and process millions of transactions every month.
Achievement #3
The solution seamlessly integrates with multiple third-party entities, contributing to a highly efficient and versatile E-wallet system.
